GOEZ — Privacy Policy
Last updated: October 9, 2026
GOEZ records your motorcycle rides, lets you share them and connects you with other riders. This policy covers the GOEZ app and goezapp.com and explains what we collect, why, who can see it and what you can do about it. It is part of our Terms of Use.
GOEZ is operated by Kerem Ellikçi, İnegöl, Bursa, Türkiye, who is the data controller. Questions and requests: team@goezapp.com.
1. What we collect
- Account: your email address, username and display name, and — if you add them — your city, profile photo and bio. You sign in with a one-time code sent by email, or with Apple or Google, in which case we receive what they share with us (with Apple's Hide My Email, only a relay address). We don't ask for a password, phone number, date of birth or gender.
- Location: your precise location only while you record a ride or share your live location. While a recording is on, collection continues in the background — with the screen off, or the App closed or not in use — until you stop the recording; if you turned on live location sharing, your location is shared with your chosen ride buddy during that time. The App explains this and asks for your consent before requesting location permission. Outside a ride, if you allow it, the App uses your approximate location on your device to show weather, nearby places and the map; only the coordinates needed for that request are sent to the providers in Section 4 (weather coordinates are rounded to about 100 m) and they are not saved to your account.
- Rides: the route points of your rides and the statistics we calculate from them — distance, duration, speed, number of curves, estimated lean angle, elevation and stops — plus place names for the start and end.
- Your content and activity: posts, photos, videos, comments, messages, the vehicles in your garage, saved routes and places, who you follow, likes, groups and events you join, people you block, reports you send, and the consents you give or withdraw in the App.
- Subscription: whether you have GOEZ PRO, the plan and renewal date. Apple or Google handle payment; we never see your card.
- Technical: a notification token if you allow notifications (an Apple Push Notification service token on iPhone, a Firebase Cloud Messaging token on Android), and the IP address and request logs our providers keep to run and secure the service. When you send feedback from the App, we also receive your device model, OS version, app version and the screen you were on.
- Emergency contacts: when you pick a ride buddy or emergency contact from your phone's contacts, their name and number stay on your phone. We don't upload your contacts.
2. Why we use it
We use this information to run your account, record and show your rides, let you share and interact with other riders, power live location sharing, maps, weather and routes, send notifications, manage your subscription, answer support requests, fix bugs, keep the community safe by reviewing reports and preventing abuse, and meet legal obligations.
Where the law requires a legal basis, we rely on our contract with you, your consent (for example, for location, photos and notifications, which you can withdraw at any time), our legitimate interest in keeping GOEZ safe and working, and legal obligations.
We don't sell your personal information, don't use it for advertising, and don't use it to train AI models.
3. Who can see your rides and posts
- You choose Public, Followers or Only me for each ride and post. The default for new accounts is Public; you can change it in Settings, or make your account private so only approved followers see your activity.
- Your profile (name, username, photo, city, bio, garage) is visible to GOEZ users. Groups and events are visible to GOEZ users; posts inside a group are visible only to its members.
- A ride buddy who uses GOEZ sees your location only while your ride is in progress. A live location link can be opened by anyone who has it, until the ride ends or you revoke it.
- When you share a ride image or link outside GOEZ (for example, to Instagram or WhatsApp), it may show your route, and that service's own policy applies.
4. Service providers
We share information only with providers that help us run GOEZ, and only what they need:
- Supabase: database, sign-in emails, file storage, messaging and server functions.
- RevenueCat, Apple and Google: in-app purchases and subscription status (RevenueCat receives only a random account ID), app distribution, optional sign-in, and push notifications (Apple Push Notification service on iPhone, Firebase Cloud Messaging on Android).
- Map, place, route and weather services — OpenFreeMap, OpenStreetMap Nominatim, Overpass API, OSRM, Geoapify and MET Norway: receive the coordinates or search text needed for each request and your IP address, but not your identity.
- Resend: forwards feedback you send from the App to our inbox.
- Netlify: hosts goezapp.com, including the live location page, which also loads its map from unpkg.com and OpenFreeMap.
We may also disclose information when the law requires it, to protect someone's safety or our rights, or as part of a merger or sale of GOEZ, in which case this policy continues to protect it.
5. No ads, no tracking
The App has no advertising, analytics or crash-reporting SDKs, doesn't use your advertising identifier and doesn't track you across other apps or websites. goezapp.com uses no cookies or analytics.
6. Where your data is processed, and security
GOEZ is run from Türkiye and our providers operate in other countries, including the United States and the European Union, so your information may be processed outside the country where you live. Where the law requires it, we use appropriate safeguards for these transfers. All traffic is encrypted, and database rules ensure users can only access data they are allowed to see. No system is perfectly secure; if a breach affects you, we'll notify you and the authorities as the law requires.
7. How long we keep it
We keep your account, rides and content while your account is open, unless you delete them sooner. Raw live location points are deleted after 30 days, and report and moderation records after 1 year. When you delete your account, it is deactivated immediately and permanently deleted after 30 days. Copies in backups are removed in the normal backup cycle, and we may keep some records longer where the law requires it or to resolve a dispute.
8. Your rights
In the App you can view and edit your profile, choose who sees your activity, delete individual rides and posts, delete your account under Settings → Delete account (see Delete Account), withdraw consents under Settings → Data notice, and turn off location, photo or notification access in your phone's settings.
Depending on where you live — including under the GDPR, US state privacy laws such as California's, and Türkiye's KVKK — you may also have the right to access, correct, delete or receive a copy of your data, to restrict or object to its processing, and to appeal our decision on your request. We won't treat you differently for using these rights. Email team@goezapp.com from the address linked to your account; you can also use an authorized agent. We respond within 30 days and may ask you to verify your identity.
You can also complain to your local data protection authority — in Türkiye, the Personal Data Protection Authority (KVKK).
9. Children
GOEZ is for people aged 16 and over. We don't knowingly collect information from anyone younger; if we learn that we have, we delete the account. If you think a child is using GOEZ, contact us.
10. Changes
When we change this policy, we update the date above and let you know in the App about important changes. Questions or requests: team@goezapp.com.