Delete Your Account

You can delete your GOEZ account without removing the App from your phone, or even if you no longer have access to the App at all. Both ways are explained below.

Delete in the App

1. Open the GOEZ app.
2. Go to Settings.
3. Scroll to the bottom and tap Delete account (below Log out).
4. Type DELETE to confirm, then confirm the deletion.

Have a GOEZ PRO subscription? Deleting your account does not cancel it — your subscription is tied to your Apple or Google account. Cancel it in your App Store or Google Play subscription settings so you aren't charged again: on iPhone, Settings → [your name] → Subscriptions; on Android, Google Play Store → profile icon → Payments & subscriptions → Subscriptions.

Request deletion outside the App

If you can't access the App, have changed phones, or want to delete your account from outside the App for any other reason, email team@goezapp.com from the email address linked to your account with the subject "Delete my account." Once we've verified your identity, we'll start the deletion process for you.

30-day grace period and changing your mind

When you confirm your deletion request, your account is deactivated immediately — your profile, posts and rides are no longer visible to other users. However, as a safeguard against accidental deletion, your data is kept in a recoverable state for 30 days.

• During these 30 days you can change your mind: sign in with the same email address, go to Settings and tap Cancel deletion request to restore your account.
• If nothing is done by the end of the 30 days, your account and all associated data are permanently deleted and cannot be recovered.

What is deleted

When the 30-day grace period ends, the following are permanently deleted:

• Your profile information (username, display name, bio, profile photo)
• All your ride records and their location points
• Your posts, comments, messages, and the photos and videos you shared
• Your garage details (your vehicles)
• Information about your group and event memberships
• The records we keep about your subscription status

Some records that we are legally required to keep (for example, records related to fraud or abuse reports) may be retained separately for as long as the law requires. For details, see our Privacy Policy.

Contact

Questions about deleting your account? Write to team@goezapp.com.